Mobile app for technicians
Time tracking
Material & Warehouse
Photo documentation
Checklists
Service Management
Maintenance
Offering
Order Management
Bill’s
Resource planning
Routes Optimization
Reports & Evaluations
ERP Integration
Other functions
Handyman has standard interface to many other ERP systems and merchandise management systems
Handyman Mobile is the customer service app for service technicians. As part of a mobile business strategy, it replaces the order slip or the service report printed on paper by the customer service technician with a paperless digital service report – including the customer’s electronic signature. The Handyman mobile software is suitable for various mobile data collection devices such as smartphones, tablets, notebooks or industrial devices. The mobile application enables the collection of all data required for documentation, calculation and billing: from mobile photo documentation to mobile time recording and mobile processing of checklists to mobile order entry, material consumption recording and mobile warehouse management. Through years of optimization, the interface of the Handyman field service app is intuitive and easy to use, despite the wide range of functions. For more details on our mobile solution for mobile data collection for service and maintenance, please visit the Handyman Mobile field service app.
Handyman Mobile offers a variety of features for mobile time tracking. Depending on the requirements, the configuration of the mobile application can be set in such a way that very different models of working time recording are possible: A simple time clock for posting comings and goings, pure production data entry, complete working time recording for payroll accounting, order data entry for invoicing working hours to the customer, project time recording or any combination of these models. Depending on the license and configuration, time tracking with the Handyman mobile software can record various details in a booking, such as:
Through simple configuration, it is possible to specify which fields must be filled in as mandatory fields in the field service app. Fields that are not needed can simply be faded. The optional TMS module makes it easy to book driving time, working time and break time by simply pressing buttons on the stopwatch of the time recording app. All bookings are framed by the bookings for the start of the day / arrival and end of the day / departure.
Depending on the assignment of rights, time recording for other employees is just as possible as efficient column booking for the simultaneous recording of the working hours of an entire group or column. Of course, the user has the option of retrieving a report on the hours already recorded on his mobile device at any time, via the mobile timesheet of the app. The app for recording working hours also enables the customer to sign the timesheet – for example as a weekly report on the construction site or as a time sheet in consulting. The module for approval and export of recorded times can be used to add, validate and correct the times recorded on the go. Subsequently, the time recording can be exported to the payroll program.
Users who only want to use the mobile time tracking of the app do not have to purchase the other modules of Handyman. However, the mobile application can be extended at any time by licensing additional modules to include additional functions of mobile data collection such as mobile order processing, checklists / maintenance protocols, recording of material consumption or mobile warehouse management.
As customer service software or maintenance software, Handyman is often used together with an ERP system. Open interfaces make integration easy. Handyman can thus make a valuable contribution to a mobile CRM / mobile ERP strategy. For example, Handyman adds mobile data collection to Lexware. The Handyman Mobile app is particularly comprehensively integrated into the Microsoft Dynamics Business Central / NAV / Navision system. There are also interfaces to SAP to process mobile service orders with Handyman. Various customers also use Handyman with an interface as field service management software and field service software for Selectline, Winline or orgaMAX/Wisio my office.
